Privacy Policy

We collect information you provide directly to us:

• Account Information: Name, email, phone number, timezone
• Child Information: Child's name, age, learning interests
• Booking Details: Preferred time slots, course selection, notes
• Communication: Messages with mentors, support tickets, feedback
• Payment Information: Processed securely by our payment provider (we do not store full card details)

We also collect certain information automatically:

• Usage data, IP address, device type, browser information
• Cookies and similar tracking technologies (see Cookie Policy below)
• Class attendance and progress data

• Provide and personalize our 1:1 mentorship services
• Schedule and manage demo classes and paid sessions
• Communicate about bookings, schedule changes, and progress updates
• Process payments and send receipts
• Improve our curriculum, platform, and mentor matching
• Comply with legal obligations and enforce our Terms of Service
• Send occasional updates about new courses and features (opt-out available)

We do not sell your personal information. We may share data only:

• With your assigned mentor: Name, age, learning goals (to prepare lessons)
• With service providers: Payment processors, email/SMS services, cloud hosting (under strict data processing agreements)
• Legal requirements: When required by law, court order, or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets (with notice)

We take children's privacy seriously. Our Services are designed for parents to manage on behalf of children under 13. We:

• Collect child information only from parents/guardians
• Use child data solely for educational purposes
• Do not condition participation on excessive data collection
• Allow parents to review, correct, or delete child information at any time

We implement appropriate technical and organizational measures to protect personal information, including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security assessments. However, no internet transmission is 100% secure.

We retain personal information as long as your account is active or as needed to provide services. You may request account deletion at any time. Some data may be retained longer for legal, regulatory, or legitimate business purposes (e.g., transaction records).

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data (subject to exceptions)
• Restrict or object to certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@curiousbay.com.

We use essential cookies for site functionality, authentication, and security. We also use analytics cookies (with consent) to understand site usage and improve experience. You can manage cookie preferences through your browser settings or our cookie banner.

Your information may be transferred to and processed in countries other than your own (including the United States). We ensure appropriate safeguards, such as Standard Contractual Clauses, for such transfers.

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. Continued use constitutes acceptance of the updated policy.

For privacy questions or requests, contact our Data Protection Officer at

privacy@curiousbay.com or write to:

Please also review our Terms of Service, which governs the use of our Services.